Privacy Policy

Introduction

At Nebulon Flare Vexis Studio, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our architectural design services, or communicate with us.

By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (address, email, phone number)
• Project details and requirements
• Financial information for billing purposes
• Communication preferences
• Professional references and testimonials

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and operating system

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide architectural design, interior design, and related services
• Communication: To respond to inquiries, provide updates, and maintain client relationships
• Project Management: To manage projects, coordinate with contractors, and ensure timely delivery
• Legal Compliance: To comply with applicable laws, regulations, and professional standards
• Business Operations: To improve our services, website functionality, and client experience
• Marketing: To send newsletters, updates, and promotional materials (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers, including:

• Contractors and construction professionals
• Engineering consultants and specialists
• Government agencies for permit applications
• Professional service providers (legal, accounting)

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using SSL encryption
• Access controls and authentication protocols
• Regular security assessments and updates
• Employee training on data protection practices
• Secure storage of physical and digital files

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

As a Canadian resident, you have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal and professional obligations
• Resolve disputes and enforce agreements
• Maintain project records and documentation

Project-related information may be retained for 7-10 years in accordance with professional architectural standards and legal requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after changes constitutes acceptance of the updated policy.